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Last Updated: August 31, 2025
Welcome to the MERACH Privacy Policy!
This Privacy Policy describes how merachfit.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site, use MERACH services, or interact with our fitness equipment (such as MERACH exercise bikes, rowing machines, ellipticals, treadmills), customer support services (including live chats, emails), social media channels, studios, or retail shops (collectively, the "Services").
We collect personal information that you provide to us when you:
Create an account (name, address, telephone number, gender, date of birth, email address, username, password)
Request information or purchase products (credit card info, purchase history, PayPal info, postal address)
Participate in surveys, reviews, applications, contests, or public forums on our site
Provide us with information in message chats or posts
Use our Services or applications, including location data and device information
We may also collect usage data like your IP address, device information, and activity on our website and apps.
Information Provided to Shopify:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
We use your personal information for the following purposes:
To provide you with the Services: To verify your identity, process payments, fulfill orders, and enable participation in MERACH classes and competitions.
To communicate with you: For administrative purposes (account management, updates), respond to your requests, and provide customer support.
To send you marketing: As permitted by applicable law, we may contact you with promotions, offers, or product updates.We will only send you marketing communications with your explicit consent, and you may withdraw this consent at any time by using the unsubscribe link or contacting us directly.
For analytics and improvement: To monitor usage, conduct research, and improve our products and Services.
For security and fraud prevention: To protect against fraud and ensure the integrity of our Services.
We use cookies and similar tracking technologies (like pixel tags and web beacons) to collect and use personal information for analytics and advertising. You can control your cookie preferences through your browser settings.
For more information, please see our Cookies Policy.
We may share your personal information with:
Affiliates: Our group companies for business purposes consistent with this Privacy Policy.
Service providers: Companies that help us with operations, such as customer support, hosting, analytics, and payment processing.
Advertising partners: Third-party advertising companies and social media platforms to help with marketing and promotions.
Professional advisors: Lawyers, bankers, auditors, and insurers, as needed for business purposes.
Law enforcement: When required by law, for compliance with legal obligations.
We do not sell your personal information to third parties.
Opt-out of marketing communications. If you have provided us with your email address and you would like to stop receiving marketing emails about MERACH from us, click on the unsubscribe link at the bottom of any of our email communications. It may take up to 72 hours to process your unsubscribe request. Please note that even if you opt out of receiving marketing communications from us, we may contact you for non-marketing reasons related to the MERACH Service or your subscription, such as for password recovery purposes or service calls that you have requested.
Account information. If you have purchased a subscription or otherwise signed up for an account, then you may access your MERACH account at any time once logged on, and you may modify, update and change your account settings through your account on the MERACH Service. When you update information, we may maintain a copy of the unrevised information in our records. You can also delete your account by emailing us at info.us@merachfit.com. Please note that we will need to verify that you have the authority to delete the account. Also, some information may remain in our records after your deletion of such information from your account, and public activity on your account prior to deletion may remain publicly accessible.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the MERACH Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Advertising choices. Like many companies online, we use services provided by Google, Facebook and others that help deliver interest-based ads to you. Your choices for limiting collection and/or use of your personal information by these companies include:
Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above. Note also that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Choosing not to share your personal information. If you do not provide information that we need to provide the MERACH Service, we may not be able to provide you with the MERACH Service or certain features. We will tell you what information you must provide to receive the MERACH Service when we request it.
Third party platforms. If you choose to connect to the MERACH through your social media account or another third party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third party platform, that choice will not apply to information that we have already received from that third party.
The MERACH Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
We employ technical, organizational, and physical safeguards to protect your personal information. However, no data transmission or storage is 100% secure, and we cannot guarantee the security of your personal information.
We collect credit card and payment information only through secure pages protected by SSL technology and in compliance with PCI DSS standards.
In the event of a data breach, we will notify affected users and take appropriate steps as required by Canadian privacy laws.
Our Services are not intended for children under the age of 13. If you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your personal information may be transferred, processed, or stored outside Canada, including in the United States and Europe, as described in this Privacy Policy. When such transfers occur, we implement appropriate safeguards—such as Standard Contractual Clauses or equivalent protections—to ensure your data is handled in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: info.us@merachfit.com
If you are a resident of Canada, you have the right to access, correct, and request the deletion of your personal information. You can exercise these rights by contacting us at info.us@merachfit.com.
In the event that we process your personal information outside of Canada, we comply with all relevant data protection laws, including PIPEDA, to ensure the security and protection of your information.
The business/commercial purposes for which we use each category of Personal Information above are described in the section above entitled How We Use Your Personal Information. The categories of third parties to which we disclose each category of Personal Information above of Personal Information for business purposes are described in the section above entitled With Whom We Share Your Personal Information.
The above summary of how we collect, use, share Personal Information describes our practices for the 12 months preceding the effective date at the top of this Privacy Policy. Information that you choose to provide to us may include other categories of information.
Effective Date: August 31, 2025
