Please feel free to get in touch with us using any of the following ways.
We’ll be happy to assist you!
Email Us
Reach us at info.us@merachfit.com for any questions.
Call Us
Call us at 1-877-356-3730 (US) for quick assistance.
Service Hours
Mon–Fri | 9 AM–9 PM (ET)
Registered Company Name: Hangzhou Jingshi E-commerce Co., Ltd Registered Address: 298 Weiye Road, Puyan Subdistrict, Binjiang District, Hangzhou, Zhejiang, China
MERACH can only arrange shipment after the eCheck has cleared, which can take up to 7 business days. Please contact PayPal to determine when the payment will clear.
We understand the importance of security in online transactions. All orders on our website are processed through Shopify, a secure checkout platform and payment gateway. Shopify is a powerful and secure platform with extensive security measures in place to ensure the protection of customer data.
For more information on shipping time please view our Shipping Policy
Shipping fees depend on the shipping area and product size, Select items qualify for free standard shipping. For more information on shipping please view our Shipping Policy
Once your order is shipped, you'll receive an email with a tracking number.
You can track your package using one of the following methods:
For warranty details, please view the Warranty Page
For warranty details, please view the Refund Policy Page
Click on theContact page for more help