2 Year Warranty
30-Day Return
Free Shipping
Please feel free to get in touch with us using any of the following ways.
We’ll be happy to assist you!
Email Us
Reach us at info.us@merachfit.com for any questions.
Service Hours
Mon–Fri | 9 AM–9 PM (ET)
Holiday Notice
Our customer service team will have limited availability from October 1–7 due to the holiday period. Email responses may take longer than usual during this time.
We appreciate your patience and understanding, and we’ll get back to you as soon as possible.
| Department | |
|---|---|
| Affiliate Program | affiliate@merachfit.com |
| B2B Partnerships | b2b@merachfit.com |
| Influencer & Creator Partnerships | influencer@merachfit.com |
| Press & Media Inquiries | press@merachfit.com |
| Legal Inquiries | legal@merachfit.com |
MERACH can only arrange shipment after the eCheck has cleared, which can take up to 7 business days. Please contact PayPal to determine when the payment will clear.
We understand the importance of security in online transactions. All orders on our website are processed through Shopify, a secure checkout platform and payment gateway. Shopify is a powerful and secure platform with extensive security measures in place to ensure the protection of customer data.
For more information on shipping time please view our Shipping Policy
Shipping fees depend on the shipping area and product size, Select items qualify for free standard shipping. For more information on shipping please view our Shipping Policy
Once your order is shipped, you'll receive an email with a tracking number.
You can track your package using one of the following methods:
For warranty details, please view the Warranty Page
For warranty details, please view the Refund Policy Page
Click on theContact page for more help
