Shipping Policy

Order Processing

Most orders are shipped from our local Canadian warehouse.
After your payment is confirmed, we typically need 1 business day to process your order.

Orders placed on weekends or holidays will be processed on the next business day.Shipping hours: Monday to Friday, 9:00 AM – 5:00 PM (excluding holidays).

You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.

 

Shipping Coverage

We currently ship within Canada only.

Due to carrier limitations, we are unable to deliver to the following areas at this time:

  • Northwest Territories (NT)
  • Nunavut (NU)
  • Yukon (YT)

For eligible delivery areas in Canada, standard shipping is free.

Due to the size and weight of our fitness equipment and carrier service limitations, certain products may not be available for delivery to specific postal codes. Delivery availability may vary by product and delivery address.

You can check delivery availability during checkout by entering your postal code. If your selected product is unavailable for delivery to your address, please use an alternative eligible delivery address.

In rare cases where an order is successfully placed but we are subsequently unable to complete delivery due to carrier service limitations, our customer service team will contact you to arrange an alternative delivery address or provide a full refund.

To ensure safe delivery of our large fitness equipment, orders cannot be shipped to P.O. Boxes, Parcel Lockers, or other mailbox addresses. Please provide a valid residential or commercial street address when placing your order.

Shipping Methods & Fees

Region
Shipping Method
Delivery Time
Cost
Eligible Delivery Areas
Standard Shipping
 1-5 business days Free
Delivery availability varies by product and postal code. Certain oversized or heavy products may not be available for delivery to some locations due to carrier service limitations. Please enter your delivery address at checkout to confirm availability.

 

Returns, Exchanges & Order Cancellation

For returns or exchanges, please refer to our full Return Policy.

If you wish to cancel or modify your order before it ships, please contact us at  info.us@merachfit.com as soon as possible. Once your order is shipped, we are no longer able to make changes.

 

Track Your Order

Once your order is shipped, you'll receive an email with a tracking number.
You can track your package using one of the following methods:
  • Visit our tracking page: Track your order

  • Use the tracking number on the carrier's official website

 

Additional Information

  • All deliveries are curbside only. We currently do not offer upper-floor delivery.
  • Large items may arrive in multiple packages. You will be notified via email if this applies to your order.
  • MERACH is not responsible for shipping delays caused by incorrect address details, customer unavailability, force majeure events, or circumstances beyond our carriers' reasonable control.